Author Archives: Kris Graffagnino

Day 8

Today is Tuesday, June 5, 2012. Its Day 8 of my Pre-op Diet.  For the first time, the diet is now 100% liquids. That means 4 protein shakes a day, all the water and popsicles I can drink/eat, and that is it.  It’s also officially 1 week away from my surgery date, June 12, 2012. This is […]

Go Ahead, I’ll wait….

When a customer calls in and I know they are lying or trying to say what they believe will get them PAST me to our support team, and then I ask them to verify the account number I know they DO NOT have, I do not say anything rude of course. WHAT I WISH I […]